Privacy Policy
Chairside Solutions Inc.
Effective Date: June 12, 2024
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Chairside Solutions Inc. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, and physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for communication channels, including SMS and email
Non-Personal Information
IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communications
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We may use collected information for:
Providing and improving our services
Processing transactions and payments
Communicating with you regarding inquiries, appointments, services, and promotions where you have provided appropriate consent
Enhancing website functionality and user experience
Ensuring security and preventing fraud
Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages from Chairside Solutions related to our services, including appointment reminders, customer support, service-related communications, and important updates.
Opt-In & Consent
You will only receive SMS messages if you have provided consent to receive them.
We may maintain records of your opt-in, including the date, time, source, and method of consent.
We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.
Opt-Out Instructions
You can cancel SMS notifications at any time by replying STOP.
After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed.
No further SMS messages will be sent unless you subsequently opt in again.
Opt-out requests will be processed promptly.
Message Frequency & Content
Message frequency varies depending on your interactions with Chairside Solutions.
Messages may relate to services you requested, appointment reminders, customer service, account notifications, and other communications you consented to receive.
Promotional or marketing text messages will only be sent where appropriate consent has been obtained.
Help & Support
Reply HELP for assistance or contact us at:
Customer support is available during regular business hours.
Carrier Information
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your mobile carrier's network availability and policies.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers solely as necessary to support our services, such as customer service, messaging delivery, technical infrastructure, or other operational support.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with third parties, except aggregators, carriers, and providers of text messaging services as necessary to deliver messages you have consented to receive.
We implement reasonable data protection measures designed to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your Personal Information.
We may share information in the following circumstances:
Service Providers
We may share information with third-party vendors that assist with our operations, including:
Payment processing
Appointment scheduling
Website hosting
Customer relationship management
Communications
Customer support
Analytics
SMS aggregators and messaging providers solely for the purpose of delivering messages you have consented to receive
Our service providers are expected to use information only as necessary to perform services on our behalf and to maintain appropriate confidentiality and security protections.
Legal Compliance
We may disclose information:
When required by applicable law or legal process
In response to valid law enforcement requests, subpoenas, or court orders
When reasonably necessary to protect our rights, property, customers, or others
Business Transfers
We may disclose or transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
Where applicable, Personal Information will remain subject to appropriate privacy protections.
SMS Opt-In Information
All categories described above exclude text messaging originator opt-in data and consent.
SMS opt-in information and consent will not be shared with any third parties for marketing or promotional purposes.
Such information may only be shared with aggregators, carriers, and providers of text messaging services as necessary to provide SMS communications.
5. Data Security
We implement and maintain reasonable administrative, technical, and organizational security measures designed to protect Personal Information.
These measures may include:
Protection of sensitive information in transit and at rest where appropriate
Secure access controls and authentication mechanisms
Security assessments and system updates
Employee and contractor access restrictions
Data protection procedures
Breach response procedures in accordance with applicable laws
Backup and recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. While we use commercially reasonable measures to protect Personal Information, we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic and user behavior
Remember preferences
Improve website functionality and user experience
Measure the performance and effectiveness of our services and marketing
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
7. Your Rights & Choices
Depending on applicable law, you may have the right to:
Request access to Personal Information we maintain about you
Request that inaccurate Personal Information be corrected
Request deletion of certain Personal Information
Opt out of marketing emails by using the unsubscribe link contained in our emails
Opt out of SMS communications by replying STOP
Request information regarding how we process your Personal Information
Withdraw consent for future communications
Exercise other privacy rights provided by applicable law
To exercise a privacy right or make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
8. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
This Privacy Policy applies only to information collected by or on behalf of Chairside Solutions Inc.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The most current version will be made available on our website together with its effective date.
If we make material changes to this Privacy Policy, we may provide notice through our website, by email, or through another appropriate communication method.
Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
10. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, contact us at:
Chairside Solutions Inc.
36 Arlington St
Westbury, NY 11590
United States
Email:info@chairsidesolutions.com
Website:https://chairsidesolutions.com
Privacy Policy:https://www.chairsidesolutions.com/privacy-policy
By using our website and services, you acknowledge this Privacy Policy.