Return Policy
We at Chairside Solutions are committed to providing you with high-quality products. If you find yourself dissatisfied with a purchase, please review our return policy below.
Defective Items: Defective items are eligible for a full refund as per the terms of our product warranty. Please follow the warranty claim process to ensure a smooth return and refund process.
Unopened Items: For unopened items, you may return them within 14 days of the purchase date for a full refund. Returns after this period will not be accepted.
Opened Items: Opened items are subject to a 15% restocking fee. To be eligible for a return, the item must be in its original condition with all original packaging and accessories.
Return Shipping: All return shipping costs are the responsibility of the customer. We recommend using a traceable shipping method to ensure that your return is received.
How to Initiate a Return:
Please contact our customer service team at info@chairsidesolutions.com to initiate the return process.
Clearly state the reason for the return.
You will receive instructions on how to return the item, including the return address.
Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Contact Information: If you have any questions about our return policy, please contact our customer service team at info@chairsidesolutions.com
Note: Please ensure that your return adheres to the conditions outlined in this policy to avoid delays or rejection of your refund